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Starting on Monday, May 2nd, Wake County will
transition the alphanumeric paging system to a new operational
frequency. This is to eliminate an interference problem with the
Granville County Sheriffs Dept radio system. The transition will
require two processes to be completed; the reprogramming of all Advisor
II pagers and the reprogramming of all paging transmitters.
Wireless will begin the process of reprogramming all Fire and EMS
pagers, over 1000 total, on Monday morning. As the pagers are
completed, Wake County will pick them up and return them to the
headquarters/main stations.
It is expected that we will be start delivering pagers starting Monday
afternoon, May 2nd; however, the entire reprogramming process is
expected to take most the week to complete.
As part of the reprogramming process, certain departments will have the
FIRE ALL CALL mail drop feature removed. The departments expressing
desire to have this removed are Garner, Hopkins, Rolesville, Wendell, and Zebulon.
Departments that will maintain the FIRE ALL CALL mail drop are Bay
Leaf, Durham Highway, Eastern Wake, Fairview, Falls, Fuquay-Varina,
Holly Springs, Knightdale, Morrisville, New Hope, Stony Hill, Swift
Creek, Wake Forest, and Western Wake.
Wireless and Motorola will make the necessary changes at the
transmitter sites on Monday so that as pagers are returned to the
agencies, they will be functional.
Additional Information
During the outage, personnel should monitor the
VHF and 800MHz alert channels, as well as the CAD printer, for dispatch
information. Personnel should inquire to DISP_1 or the appropriate TAC
channel for additional information on calls when the CAD printout is
unavailable, or when additional information is needed.
Pagers will need to be taken directly to Wireless for reprogramming.
The pagers will not work after Monday morning. We will let everyone
know when they can start carrying the units to Wireless, most likely
beginning the week of May 9th. They request that if you desire to wait
for pagers to be reprogrammed, you phone ahead for an appointment. They
can be reached at 786-0891, Extension 500.
- Chris Perry
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